Customers want an unlimited choice of devices in the 4G world, but this drives even more cost and complexity for communications service providers at a time when competitive pressures are at their worst. How do service providers get a grip on the expanding universe of devices while remaining competitive? Panelists will share examples of cutting-edge device management techniques and the expanded benefits to the CSP’s network and customer care centers.
Moderator:
Susan McNeice, Vice President, Yankee Group
Panelists:
Sham Careem, Co-Founder and Chief Commercial Officer, Momac
Sandro Tavares, Head of Analyst Relations, Business Solutions, Nokia Siemens Networks
Eric Wegner, Development Manager, WebNMS
