John leads the Subex ROC Analytics Solutions business unit at Subex, a global leader in Business Optimization solutions for the communications services provider industry. He also leads the Fraud Management team of the Revenue Management initiative at the TM Forum.
In his career spanning over 2 decades, he has managed projects, solutions, and consulting work in over 40 telecom carriers, and has spoken on and consulted in CEM, Fraud and Revenue Assurance practices in the Americas, Europe, Asia, the Middle East, and Africa.
Session: Enterprise Risk Management and Implications to Customer Experience
Date: Monday, Oct. 24
Time: 3:15 PM
